SonicWall Aventail E-Class Support 24×7 for EX-1500/1600 100 Users (1 Year)
- Direct access to a team of highly-trained senior support engineers puts you in contact with a live expert anytime-even after hours-to give your support requests the highest-priority attention
- 24×7 phone and Web-based technical support offers flexible options for around-the-clock assistance, providing more expedient resolution of issues
- Software and fi rmware updates and upgrades ensure that your SonicWALL solution can counter the latest threats and malware with the most current patches and defense innovations
- Advance Exchange hardware replacement provides for rapid replacement of defective hardware to ensure the fastest resolution to hardware failure, thus eliminating or minimizing hardware-related downtime
- Web-based support tools include SonicWALL online help, Knowledge Base articles, and moderated discussion groups, connecting you with SonicWALL experts and peers so you can leverage their expertise to get the most from your solution
Designed for customers with SonicWALL E-Class solutions, SonicWALL E-Class Support 24×7 delivers the enterprisE-Class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. SonicWALL E-Class Support 24×7 is an around-the-clock support service that includes: Direct Access: 24x7x365 access to a team of highly-trained senior support engineers • Telephone/Web-based Support: 24x7x365 telephone and Web-based technical suppor
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